Shipping policy

Most in stock orders ship within 48 hours. If a product is backordered, then we will contact you with an estimated shipping date. Missing, incorrect, damaged, or misboxed parts must be reported within 5 days of order delivery.

Shipping charges are non-refundable. Return shipping charges are the responsibility of the buyer.

Once the package is in possession of the carrier (UPS, USPS, FedEx, Etc), we do not guarantee shipping and transit times and are subject to the individual terms of the carrier.   

Special Order or Pre-Order Items are non-refundable.

Products marked as "Free Shipping" apply to orders shipped to the United States only, unless otherwise noted. For shipping quotes to locations outside of the United States, please contact us. In the case of a return, the actual shipping charges will be deducted from the refund amount.

In most cases, items shipped internationally must be brought into our warehouse for shipment outside the US. Once items are ordered to be brought into our warehouse(s) the item will be subject to any restocking fee charged by the prospective manufacturer. This fee may be in addition to charges outlined above. In the event of a cancellation or return, actual cost of shipping fees to our warehouse(s) will be deducted form the refund amount.

International Shipments that are purchased with the US Free Shipping and do not want to pay the additional shipping will be charged a 5.00% cancellation fee. Please contact us at (801) 395-2134 or sales@fatbobsgarage.com before purchase to avoid this fee. 

Not all of our vendors ship directly to consumers and may have territorial restrictions.  If you are purchasing BDS Suspension products and the product you purchased is not in stock we will have to bring it in to our warehouse.  Once a purchase order for the product has been submitted to bring the product into our warehouse there will be a 20% restocking fee for any items canceled.  Shipping these items may take longer, if your order is time sensitive please call customer service for assistance.  Items not commonly stocked will be subject to a return freight charge.  You may reach sales at 801-395-2134.

We reserve the right to ship by the best method possible.